About ServiceTitan, Inc. – UPDATED

ServiceTitan, Inc., a company categorized under “Other Commercial” organizations, recently encountered a data breach. The breach was reported by Olive Huang, the Chief Legal Officer of ServiceTitan, based in Glendale, CA. This incident affected a total of 36 individuals, although none were residents of Maine. The breach occurred on August 8, 2025, and was discovered on October 10, 2025.

What Happened

The breach involved an external system attack, commonly known as hacking. This incident, which occurred on August 8, 2025, resulted in the acquisition of personal identifiers. A total of 36 individuals were affected by this breach.

Next Steps

Affected users are advised to remain vigilant and monitor their accounts for any suspicious activity. It is important to report any unauthorized transactions to the relevant authorities promptly. ServiceTitan has provided written notifications to all affected individuals as of October 23, 2025. Users should follow the provided instructions in the notification to secure their personal information further.

Identity Theft Protection Services

ServiceTitan is offering identity theft protection services to impacted individuals through IDX. These services include Cyberscan Monitoring for a duration of 12 months. Affected users are encouraged to enroll in these services to safeguard their personal information and receive alerts about any potential identity theft. This proactive step is crucial in mitigating the risk of further unauthorized access to personal data.